Our Secondhand Safety Standards
Here's How We Check Every Item We Sell
We'd never sell anything we wouldn't be proud to give to our own children. That's why we perform extensive safety and quality checks before any item is listed for sale.
How We Inspect Every Product
Every Item, Checked by a Real Gear Expert
We inspect every product, even open box items. That means we open the box to make sure it's safe and functioning before listing it on our site.
1
Screened for Recalls
We check every item against active CPSC and NHTSA recall lists before it can move forward.
2
Inspected & Tested
A gear expert verifies all parts are present and tests full functionality: brakes, straps, latches, and more.
3
Cleaned When Needed
When needed, items are wiped down with an eco-friendly, baby-safe disinfectant, following each manufacturer's cleaning guidance.
4
Graded & Photographed
We assign a clear condition grade through our grading system and take detailed photos of any flaws.
The GoodBuy™ Car Seat Safety Check
Car Seats Get Their Own 30-Point Inspection
In addition to our standard checks, we spent 12 months with a car seat design, engineering, and safety consultant to build a proprietary inspection for gently used car seats.
- ✓Certified technicians trained by our in-house CPST examine every seat.
- ✓Sellers sign a legally binding attestation: original owner, never in a crash.
- ✓Must be 2+ years from expiration and free of any recall.
- ✓Must pass all 30 checks to qualify for resale.
GoodBuy Gear Certified Refurbishment
How Refurbishment Works at GoodBuy Gear
Refurbishment at GoodBuy Gear is an additional layer of care applied only after an item meets our non-negotiable quality and safety standards.
Depending on the product, refurbishment may include:
- ✓Replacement of approved spare parts
- ✓Secure data wiping for smart devices
- ✓Final functional testing to ensure proper operation
The GoodBuy Gear Difference
Typical Resale vs. GoodBuy Gear
Refurbishment happens only after an item meets our safety standards. Fail any check, and it's rejected, never resold.
Process Step
Typical Resale
GoodBuy Gear Certified
Item Source & Provenance
Typical resaleOften unknown or unverified
GoodBuy Gear✓Verified intake sources; unknown or altered items are rejected
Safety-Critical Components
Typical resaleNot consistently checked
GoodBuy Gear✓All safety-critical components verified
Functional Testing
Typical resaleNot tested
GoodBuy Gear✓Tested under real use-case conditions
Recall Screening
Typical resaleNot checked
GoodBuy Gear✓Active manufacturer and regulatory recall checks
Condition Transparency
Typical resaleOften vague or subjective
GoodBuy Gear✓Clear condition grading with real photos of the exact item
If an Item Fails Safety Standards
Typical resaleMay still be sold
GoodBuy Gear✓Rejected from resale and never sold
Our Acceptance Standards
What We Won't Accept
Our standards start the moment gear comes in. We actively monitor CPSC and NHTSA recall lists, and in the best interest of families, we never accept or resell these items.
×
Broken, recalled, or otherwise unsafe items
×
Mattresses
×
Strollers more than 10 years old
×
Items that are outdated or past end of life
Our Promise to Parents
The Gear-antee™
If your item doesn't match its description, or you find it cheaper elsewhere, we make it right.
Quality Gear-antee™
Inspected for accurate condition, authenticity, and full functionality.
Best Price Gear-antee™
Find it for less somewhere else? We'll match the price before you buy.